Privacy Policy

At Rootive™, we value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

When you shop on our site, we collect personal data such as your name, email, shipping address, billing details, and order history. We may also collect device data (IP address, browser type) to enhance your shopping experience.

2. How We Use Your Information

  • To process and fulfill your orders
  • To send order updates and confirmations
  • To provide customer support
  • To personalize and improve your experience
  • To comply with legal obligations

3. Cookies & Tracking

We use cookies and similar technologies to improve site performance, remember your preferences, and deliver relevant marketing. You can manage cookie settings in your browser at any time.

4. Third-Party Services

We use trusted third-party platforms (like Shopify and payment processors) to run our store. These partners are required to keep your data secure and only use it as necessary to perform services for us.

5. Data Retention

We retain your information only as long as needed to fulfill the purposes above, unless otherwise required by law.

6. Your Rights

You may request access, correction, or deletion of your data at any time. If you reside in California or the EU, you may also object to data processing or request data portability in accordance with applicable laws.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions about this policy or your data, please contact us at:
info@rootivehealth.com